It’s easy to know if your device is experiencing the CS11 error. In such a case, the error message will read:
1. Server Down
2. Faulty App Installation
Have you started getting the CS11 error code after a recent app update? This may mean a faulty app installation or update caused the error.
Method#1: Quit and Relaunch the App
For iOS, complete the following steps: For Android, complete the following steps: If a pending app update were the cause of this issue, you would no longer get the CS11 error code after following this method. Android allows you to clear an app’s cached data without deleting it. To do so, complete the following steps: Unfortunately, iPhone users do not have the option to delete an app’s cached data without uninstalling it.
Method#4: Check for Server Outage
Method#5: Reinstall the App
For iOS:
For Android:
Method#6: Check the Date and Time Settings on your Device
The app may have issues communicating with servers if your device’s date and time settings are not in sync with your region. This may be causing the CS11 error on your device. To change the date and time settings for iOS: To change the date and time settings for Android:
Method#7: Update your Phone’s System Software
Using an old version of your phone’s system software can result in the CS11 error code. So instead, update your phone to the latest version of iOS or Android. This may make a difference.
For iOS:
For Android: